Home Care Package

The Home Care Packages program is funded by the Australian Government to assist older people who need care to remain at home for as long as possible.

There are four levels of Home Care Package depending on your assessed needs, ranging from very basic care through to high care. The Government provides a different amount of funding for each level, to spend on the services that you need to maintain well-being and independence. You might choose a mix of cleaning, laundry and meals preparation. Assistance with weekly shopping may be your greatest need, or transport to get to appointments.

Importantly, the service choices are yours. In this way, each person gets the right service at the right time in the right way… for them.

How to get started

Samarinda Home Care can help you to contact My Aged Care, the Australian Government’s aged care entry portal. They will arrange an assessment in your home, which is free and confidential. If you wish, we can be with you during the assessment process.

You may initially be placed on a wait list; however you will receive communication as you progress up the list. Once you receive notice that you have been assigned a package, you will then be able to select an aged care provider to administer the package.

If you choose Samarinda, our professional staff can assist you to make informed decisions about which services would benefit you the most. We can also help to design your care plan, select your service providers, and develop your individual budget.

Our guiding philosophy is Locals for Locals. We know who the local service providers are and can help you to integrate a Home Care Package with access to other services that might benefit you through our Community Centre, Delivered Meals Service and Day Respite Facility.

What can your Package be used for?

Service planning is based on your personal goals and can include a mix of services, assistive technologies or equipment, and home maintenance or modifications. Please refer to the attached Home Care Package Inclusions & Exclusions fact sheet that has been informed by current Australian Government guidelines.

Our flexible and responsive approach ensures that service planning is based on your unique circumstances and personal choices. We also know that nothing stays the same. If your needs or circumstances change we will work with you to change your care plan and access the right services for now!

What will it cost?

Samarinda charges an Administration fee and Case Management fee that is based on your Home Care Package level. We will not charge you any set-up fees or exit fees. We also don’t charge the basic daily care fee.

For self-funded retirees or people on a part pension, the Government subsidy is reduced and Samarinda is required to collect a client contribution set by Centrelink, based on your income.

If your care needs exceed the value of your Package then you will be required to contribute to the total cost. Please refer to the attached Service Fees & Costs for services delivered by Samarinda and our registered contractors.