Important information
The Ashy Op Shop Online Store operates as “pick-up only” for all orders. Once your order has been processed and is ready for collection you will receive an email advising you what to do.
Conditions of sale
The Ashy Op Shop offers all customers the ability to exchange their goods for an item of the same value should you need to return an item to us.
Exchanges must be made at the store within 7 days.
Customers must bring with them proof of purchase, along with the item with the original price tag attached.
Refunds are offered where your purchase is deemed to be faulty, the goods do not do what you would reasonably expect, or the item does not match the description provided.
In the instance where you are entitled to a refund, you must bring the item back to the store with proof of purchase.